At heart, I'm a tinkerer. I've worked in a number of different positions at varying degrees of technical difficulty. What has set me apart, and what I enjoy most in my work, is mastering the task at hand well enough to move beyond it into improving the position as a whole.

While in telemarketing, this manifested itself as a careful editing and re-editing of our pitch to optimize leads per hour, as well as moving all the note-taking and records keeping into a standardized excel sheet to reduce post-call time from over three minutes to under thirty seconds. This standardization also allowed for a more streamlined and efficient comparison of work records across the call-center floor, and led to a dramatic rise in leads-per-hour company wide.

While in marketing at a software company, my skills both in writing and copy editing, as well as my experience with web-design and coding, moved my position from a simple Marketing Associate, to working as something of a liaison between the web team and the marketing team. There, my understanding of the needs and wants of both departments helped to facilitate better communication between the two, resulting in faster implementation of campaigns, and more accessible site design for the marketing team.

• XHTML/HTML5
• CSS(3)
• PHP
• JavaScript
• WordPress
• Photoshop
• Illustrator
• Blender
• InDesign
• Copy Editing
• Content Creation
• SEO/SEM

• Customer Success Manager

  Managed customer accounts, working as front-line for customer support. Also helped to develop and maintain portions of corporate website, and built all in-house and customer-requested HTML email templates.

• Senior Accounts Manager

  Developed strategies for improving clients' overall SEO and SEM profiles; developed Facebook applications and social media marketing initiatives; worked as a designer and developer for several websites on a variety of eCommerce content management systems; worked in a sales and marketing capacity, helping to grow GMI Tech's client base.

• Senior Web Developer

  Designed and built website; lead efforts in SEO and social marketing; assisted in publication editing, as well as managing the development of plain china's brand.

• Marketing Assistant

  Helped maintain corporate website; designed and edited print marketing media. Worked as a liaison between marketing department and engineering, helping facilitate rapid development of new site content and marketing initiatives.

• Bennington College